Mannara Chopra, a former contestant of Bigg Boss 17, recently took to social media to express her dissatisfaction with Akasa Air, labeling them as the ‘worst airlines’. Venting her frustration on X (formerly Twitter), Mannara recounted a negative experience with the airline’s staff, particularly highlighting their perceived rudeness during her time of illness.
In her tweet, Mannara lamented, “The worst airlines to travel with @AkasaAir. This is my second experience with them, first time I travelled they damaged my bag and this time I’m not feeling well they ended up being rude again.”
In response, Akasa Air expressed regret over Mannara’s experience and attempted to clarify their stance, citing their excess baggage policy. Despite their explanation, Mannara persisted in her dissatisfaction, alleging further rudeness from the airline’s staff.
Akasa Air further elaborated on the situation, detailing their adherence to baggage policies and efforts to accommodate Mannara’s needs, including assigning her to an emergency row seat for added comfort.
Mannara’s critique of Akasa Air sheds light on the complexities of customer service in the airline industry, where perceptions of rudeness and dissatisfaction can significantly impact the passenger experience.
As a former contestant of Bigg Boss Season 17, Mannara’s voice carries weight, bringing attention to the importance of customer satisfaction and communication within the aviation sector.